Privacy Policy
This Privacy Policy explains how [COMPANY LEGAL NAME] (“BizBilen”, “we”, “us”) processes personal data when you use the BizBilen website and top-up service.
Last updated: [DATE — TO BE COMPLETED]
This document contains placeholders marked in brackets. They must be completed with the operator’s real legal details before publication.
1. Who we are
The service is operated by [COMPANY LEGAL NAME], registered at [REGISTERED ADDRESS], registration number [REGISTRATION NUMBER].
For any privacy question you can contact us at [PRIVACY CONTACT EMAIL].
2. Data we process
Top-up details: the TMCELL phone number you enter, the amount and currency, and the status of the order.
Transaction information: order identifiers, payment status, the time of the order and, where our payment provider shares it with us, a masked reference to the payment method. We do not store full card numbers.
Contact details: the email address or other contact information you provide so we can send you an order confirmation and status.
Technical information: IP address, device and browser type, language settings and similar data collected when you visit the website, where such data is actually collected.
Support communications: the messages you send us and our replies.
3. Why we process it
To provide the service you requested — submitting a top-up for the number you entered and informing you about its status.
To process payments through our payment providers.
To answer support requests and resolve disputes.
To keep the service secure, prevent fraud and abuse, and meet legal and accounting obligations that apply to us.
To improve the website, based on aggregated or technical information.
4. Legal bases
Where data protection law such as the GDPR applies to you, we rely on: performance of a contract with you, our legitimate interests in operating and securing the service, compliance with legal obligations, and your consent where consent is required (for example for non-essential cookies).
5. Sharing
We share data only where needed to run the service: with payment providers, with the partners required to deliver a top-up to a TMCELL number, with hosting and infrastructure providers, and with advisers or authorities where the law requires it.
A current list of the categories of processors we use can be requested at [PRIVACY CONTACT EMAIL].
We do not sell personal data.
6. International transfers
Delivering a top-up to a number in Turkmenistan means data related to your order may be transferred outside your country of residence. Where required, we use appropriate safeguards for such transfers. Details: [TRANSFER SAFEGUARDS — TO BE COMPLETED].
7. Retention
We keep order and transaction data for as long as needed to provide the service and for the period required by applicable accounting and anti-fraud rules: [RETENTION PERIOD — TO BE COMPLETED]. Support messages are kept for [SUPPORT RETENTION PERIOD — TO BE COMPLETED].
8. Your rights
Depending on where you live, you may have the right to access your data, correct it, delete it, restrict or object to processing, receive a copy in a portable format, and withdraw consent at any time.
To exercise these rights write to [PRIVACY CONTACT EMAIL]. You may also have the right to complain to your local data protection authority.
9. Children
The service is not directed at children under [MINIMUM AGE]. We do not knowingly collect their personal data.
10. Changes
We may update this policy. The date at the top of the page shows when it was last changed, and material changes will be announced on the website.